Provide Psychological First Aid (Non-Accredited) Course — Online, Self-Paced
Provide Psychological First Aid (Non-Accredited)
Learn practical psychological first aid online, at your own pace. This self-paced short course teaches you to recognise distress, offer calm and effective support, and connect people with the right help — at work, at home or in your community. Finish with a Certificate of Completion. Need the nationally recognised unit instead? Choose our accredited Psychological First Aid program (PUARCV001).
Next Available Courses
Brisbane (Lawnton)
No available courses or booking for a group? Drop us an email and we will help with your best options: info@fmstraining.com.au.
This training can also be delivered at a business location- click here for more information: Onsite Training
Course Overview
Psychological first aid is the practical, humane support you give a person in distress — after an accident, a critical incident, a natural disaster or a personal crisis. Like physical first aid, it is not therapy or diagnosis: it is knowing what to say, what to do and where to guide someone in the first minutes and hours when it matters most.
This 100% online course gives you those skills in six short modules. You enrol and start instantly, learn on any device at your own pace, check your understanding after each module, then sit a 10-question final quiz (unlimited attempts). Pass, and your Certificate of Completion downloads on the spot.
Need the nationally recognised unit?
This is a non-accredited course and does not lead to a Statement of Attainment. If you need PUARCV001 Provide Psychological First Aid on your record, enrol in our accredited program — a separate course with its own formal assessment.
Who this course is for
- Workplaces building mental-health capability across teams, supervisors and wardens
- Community groups, volunteers, sporting clubs and faith groups
- Teachers, coaches, drivers and customer-facing staff
- Anyone who wants to be the calm, useful person when something goes wrong
Delivered by FMS Training (RTO 45189), an award-winning Queensland training organisation with a 4.9-star Google rating. This course is non-accredited: it does not issue a Statement of Attainment or nationally recognised qualification.
What our Course Provides
- Prepare yourself to provide psychological first aid safely and check you are “fit to help”
- Recognise physical, emotional and behavioural distress reactions in a crisis
- Determine who needs support first and make contact calmly and respectfully
- Provide emotional, practical and informational support using active listening
- Maintain your own self-care and avoid burnout as a responder
- Conclude support professionally — boundaries, confidentiality and referral to further help
Course Details
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Frequently Asked Questions
Is this psychological first aid course accredited?
No — this is a non-accredited skills course. You receive a Certificate of Completion, not a Statement of Attainment. If you need the nationally recognised unit PUARCV001 Provide Psychological First Aid, see our accredited program.
Does this course count towards the accredited version?
No. This is a stand-alone non-accredited course. The accredited unit PUARCV001 is a separate program with its own learning and formal assessment — if you need the nationally recognised Statement of Attainment, enrol in the accredited program from the start.
How long does the course take?
It is fully self-paced. Finish it in one sitting or spread it over days — your progress saves automatically and there are no deadlines.
When can I start?
Immediately. Access is created the moment your order is confirmed, and you can learn on any device.
What happens if I fail the final quiz?
Nothing bad — the 10-question quiz needs 100% to pass and you have unlimited attempts at no extra cost.
Do I get a certificate?
Yes. Your Certificate of Completion is issued instantly when you pass the final quiz, and you can re-download it any time from your My Learning dashboard.
Can I enrol my team?
Yes — individuals can enrol online right now, and for team or company-wide enrolments contact us for group arrangements.
Provide Psychological First Aid (Non-Accredited) Course — Online, Self-Paced Course Information
FMS Training makes online learning simple. As soon as your order is confirmed you receive instant access to your course in our online learning portal - self-paced modules, knowledge checks and a final quiz, available on any device. Your Certificate of Completion is issued the moment you pass.
Provide Psychological First Aid (Non-Accredited) Course — Online, Self-Paced: Further Details
Upon successful completion of this course you will receive a Certificate of Completion issued by FMS Training. This is a non-accredited course.
Frequently Asked Questions
Why Choose FMS Training?
At FMS Training, we combine 35+ years of industry excellence with a female-owned, inclusive approach,
ensuring a supportive and empowering environment for all our students.
We are the leaders in forklift training, and have been for 35+ years.
Winner of Outstanding Education Service at the Moreton Bay Local Business Awards in 2025 and 2026, and rated 4.9 stars by 1,400+ students on Google.
Our group booking membership options allow for flexibility in scheduling, and discounted rates for repeat clients.
Throughout Australia, FMS Training has come to workplaces to deliver training and assessment for a variety of training courses.
Courses held at our site or yours, offering more flexibility and more training courses than other training providers.
Have an expired forklift licence or previous experience? We can fast-track your training and save you time out of your workplace.
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