Is there a nationally recognised mental health first aid course for supervisors? Yes, there are two: PUARCV001 Provide psychological first aid, and the 11379NAT Course in Initial Response to a Mental Health Crisis. FMS Training (RTO 45189) delivers PUARCV001 for $610 per person, online and self-paced so team leaders can fit it around shifts, or onsite at your workplace for a group. Each person assessed competent gets their own Statement of Attainment, which an employer, insurer or auditor can check. Phone 1300 699 150.
The short answer for employers
- Both options are nationally recognised. Each is listed on training.gov.au and must be delivered and assessed by a registered training organisation that has it on its scope.
- PUARCV001 is a unit of competency from the Public Safety Training Package. It covers giving immediate, practical support to someone who is distressed, and referring them to the right help.
- 11379NAT is an accredited course (its unit is NAT11379001 Identify and respond to mental health crisis situations). Providers we checked deliver it as a one-day, face-to-face class.
- The provider’s own mental health first aid accreditation (valid for three years) is a different thing: it is that organisation’s credential, not a unit on the national register.
- The deciding question for a supervisor group is usually delivery: can your team leaders all get to a classroom on the same day, or do they need to do it online around their shifts?
PUARCV001 or 11379NAT: how do they compare?
| PUARCV001 Provide psychological first aid | 11379NAT Course in Initial Response to a Mental Health Crisis | |
|---|---|---|
| Nationally recognised? | Yes: unit of competency (Public Safety Training Package) | Yes: accredited course (unit NAT11379001) |
| What you receive | Statement of Attainment for PUARCV001 | Statement of Attainment for the course unit |
| Focus | Supporting people who are distressed, at work or after a critical incident, and referring them on | Recognising and responding to a mental health crisis |
| Delivery at FMS Training | Online and self-paced, anywhere in Australia, or onsite at your workplace for a group | Not delivered by FMS Training; providers we checked run it as a one-day class |
| Price at FMS Training | $610 per person; group quotes for onsite delivery | Not applicable |
| Best fit | Supervisors on rotating shifts, multi-site teams, regional staff, workplaces that want training at their own site | Groups that can release everyone to a classroom for a full day |
Course details and prices change. Check the unit or course code on training.gov.au and confirm the provider has it on its scope before you book.
Which one should my supervisors do?
Start with the words in the requirement. If your insurer, client or policy says “nationally recognised”, either code satisfies it, so pick the one your team can actually complete. If it names a specific provider’s accreditation, ask whether a nationally recognised unit is acceptable instead.
For logistics, manufacturing, construction and other shift-based workplaces, getting every team leader off the floor on the same day is often the hard part. PUARCV001 online lets each supervisor complete it on their own roster, and the workplace still ends up with every name on the national record. For a group at one site, FMS Training can deliver it onsite so the scenarios match your own work.
Questions to ask before you book
- Is the code on training.gov.au, and is it on the provider’s scope?
- Will each person receive a Statement of Attainment in their own name?
- Can it be done online, onsite or only in a classroom?
- What does the price include for a group, and are there travel costs?
Where to do PUARCV001 in Brisbane
FMS Training is at 1/42 Paisley Drive, Lawnton, on Brisbane’s north side, close to North Lakes, Strathpine, Brendale and Petrie. Most supervisors do accredited psychological first aid (PUARCV001) online for $610 per person. For teams, we come to your workplace anywhere in South East Queensland or Australia-wide. RTO 45189. Phone 1300 699 150.
More reading: psychological first aid for managers and supervisors, is psychological first aid accredited? and mental health first aid and psychological first aid compared.
Frequently asked questions
Is there a nationally recognised mental health first aid course for supervisors?
Yes. PUARCV001 Provide psychological first aid and the 11379NAT Course in Initial Response to a Mental Health Crisis are both on the national register. FMS Training delivers PUARCV001 for $610 per person, online or onsite for groups. RTO 45189.
Can supervisors do nationally recognised mental health training online?
Yes. FMS Training delivers PUARCV001 Provide psychological first aid online and self-paced, anywhere in Australia, so supervisors can complete it around their shifts. Each person assessed competent receives a Statement of Attainment.
How much is accredited psychological first aid training?
PUARCV001 is $610 per person at FMS Training. For a group at one workplace, phone 1300 699 150 for an onsite group quote.
What is the difference between PUARCV001 and 11379NAT?
Both are nationally recognised. PUARCV001 is a unit of competency about supporting people who are distressed and referring them on. 11379NAT is an accredited course about responding to a mental health crisis, usually run as a one-day classroom course.
Does a mental health first aid certificate count as nationally recognised?
Not by itself. The provider’s own accreditation is its own credential. A nationally recognised outcome is a Statement of Attainment for a code listed on training.gov.au, issued by a registered training organisation.
Do we legally have to train supervisors in mental health first aid?
No law names a specific course. Employers must manage psychosocial risks so far as is reasonably practicable, and trained supervisors can be one part of that.