Articles
How to Run a Mental Health First Aid Program at Work
Quick answer Running a mental health first aid program at work means more than booking a course. You need trained responders across your sites, a clear policy on what they do (and don’t do), supported referral pathways, and a way to keep skills current. Accredited training — PUARCV001 Provide psychological first aid — gives you…
Read MoreHow Often Should Mental Health First Aid Be Refreshed? (Plus the Accredited Option)
Quick answer A nationally recognised Statement of Attainment for an accredited unit like PUARCV001 Provide psychological first aid does not legally expire. In practice, though, skills and confidence fade — so most workplaces and program providers recommend a refresher every 2 to 3 years, and sooner if your role changes or after a serious incident.…
Read MoreWhen to Refer After a Mental Health First Aid Conversation
Quick answer Mental health first aid and psychological first aid are about offering immediate, supportive help — not diagnosing or treating. Knowing when to refer someone to professional support is one of the most important parts of the conversation. Refer when the person is at risk of harm, when their distress is beyond everyday support,…
Read MoreMental Health First Aid vs Psychological First Aid: What’s the Difference?
Mental Health First Aid (MHFA) and accredited Psychological First Aid (PFA) both teach people to support someone in distress, but only one is nationally accredited. MHFA is a branded, non-accredited program; PFA maps to PUARCV001, a nationally recognised VET unit FMS Training (RTO 45189) delivers online, nationwide, ending in a Statement of Attainment that doesn’t…
Read MoreChain of Responsibility for Fleet Managers — Practical Operational Guide
TL;DR. If you run a fleet — a handful of rigids, a 100-unit linehaul operation, or a national 3PL — Chain of Responsibility is your most consequential regulatory exposure. The NHVR prosecutes named people. Fleet managers who do three things well — (1) a documented CoR management system, (2) disciplined scheduling, loading, and contractor controls,…
Read MoreHow Much Chain of Responsibility Training Does My Team Need? A Practical Buying Guide
TL;DR. Most operational staff with CoR touchpoints — drivers, schedulers, loaders, consignor and receiver staff, executives — need awareness-level training (a 1-hour online course). One person in your organisation — the named CoR officer or fleet compliance manager — should hold the accredited AQF unit TLIF0009 — Ensure the safety of transport activities. Refresh awareness…
Read MoreChain of Responsibility vs WHS — Where They Overlap and Where They Don’t
TL;DR. Chain of Responsibility (under the HVNL) and Work Health and Safety (under state WHS model law) are two parallel safety regimes that cover much of the same transport-related activity. They share common concepts — primary duty, officer due diligence, reasonably practicable — but they’re enforced by different regulators (NHVR vs state WHS regulators), use…
Read MoreNHVR Prosecutions — What Happens Under the HVNL, and What the Penalties Look Like
TL;DR. The National Heavy Vehicle Regulator (NHVR) prosecutes under the Heavy Vehicle National Law (HVNL) for breaches of Chain of Responsibility primary duty and executive officer duty. Offences are graded into Category 1 (most serious), Category 2, and Category 3. Maximum corporate penalties for Category 1 reach $4,230,550 per offence; officers face significant personal fines…
Read MoreWhat is Chain of Responsibility? (CoR) — 2026 Explainer
TL;DR. Chain of Responsibility (CoR) is the section of Australia’s Heavy Vehicle National Law (HVNL) that extends safety duty beyond drivers to every party in the transport chain — operators, schedulers, loaders, consignors, consignees, and executive officers. Each party has a primary duty to ensure safety of their transport activities “so far as reasonably practicable.”…
Read MorePsychosocial Hazards and Mental Health First Aid at Work — What Employers Need to Know in 2026
TL;DR. Every Australian state and territory has now adopted psychosocial-hazard regulation aligned with Safe Work Australia’s Managing psychosocial hazards at work Code of Practice. WHS regulators expect employers to identify, assess, and control psychosocial hazards — and to document capability. Accredited mental health first aid training (PUARCV001) sits inside that control framework as documented evidence…
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